Why Videos Not Playing on Lenovo Laptop- Graphics Problem or Driver Issues

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If your Lenovo laptop is not able to play videos and displaying you different errors, then, it might be possible there is some issue with the graphics card or the drivers. Lenovo support Ireland explains you the possible reasons and solution to fix this situation.

Steps to resolve or update Graphics and video drivers

You may come across these given errors:

  • Graphics and video card driver errors.
  • Configuration errors.
  • Missing or outdated drivers.
  • Other graphics or video card issues.

Here are some most common error codes and what these codes stand for:

Error 1: Code 18: it means you need to reinstall the drivers for your laptop. It might be possible that your drivers are not configured correctly or expired.
Error 2: Code 1: it means you haven’t configured the device correctly. It may be a scenario it is not configured properly or missing.
Error 3: Code 28: it means the drivers are installed on your device. There is the unavailability of drivers on your laptop.
Error 4: Code 10: it means your device can’t start because it is a possibility that driver is outdated.

Directions to fix graphics and video card problems:

You need to navigate to Device Manager that is an inbuilt functionality in Windows and it permits you to fix common related errors. For instance, you may have some driver related issues even after updating them. So, to fix this issue, you can go back the previously installed driver. To do this, you need to follow these given steps.

1- First, go to “Control Panel” on your computer and then double-click on Device Manager.

Step 1-Videos Not Playing on Lenovo Laptop- Graphics Problem or Driver Issues

Step 1a-Videos Not Playing on Lenovo Laptop- Graphics Problem or Driver Issues

2- Next, you have to double-click on Display Adapters in order to view all devices under this section.

Step 2-Videos Not Playing on Lenovo Laptop- Graphics Problem or Driver Issues

3- Now you have to double-click on a device that is creating the issue and then click driver tab.

Step 3-Videos Not Playing on Lenovo Laptop- Graphics Problem or Driver Issues

4- Next, you have to press on Roll Back Driver button and then follow on-screen prompts.

Step 4-Videos Not Playing on Lenovo Laptop- Graphics Problem or Driver Issues

Now scan your Lenovo laptop with a Driver Update Tool

Within a single click of your mouse, the driver management program scans your laptop completely, analyze all installed hardware devices, and update the drivers for these identified devices.

In case, you need assistance in this regard then make a call on Lenovo support phone number +353-768887727 (Ireland).

Also, Read This Blog: How To Resolve No Sound Issue In Lenovo laptops

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